corq. Is committed to 100% satisfaction! To do so we inspect each mat that leaves our hands for quality and defects before shipment. However, in the unlikely event that a mat doesn’t suite your practice we offer a full refund.
Any questions or concerns regarding your product can be directed to firstname.lastname@example.org - include “returns” in the subject line and we will be in touch with you immediately.
Once in contact, we will send you a refund form for fill out and place in appropriate shipping packaging with the mat:
Please note the following reimbursement conditions
2424 2nd Avenue NW - Unit 406
Corq Yoga offers the following warranties:
Corq Yoga Mat: 1-year from purchase date for wear and manufacturing defects including de-laminating or cracking (please note warranty is void and does not cover damage caused UV exposure from the sun or from mat cleaning products.)
Items not covered through our warranty process:
Warranty Return Process
If you feel there is a manufacturers defect with your Corq Yoga product purchased from corqyoga.com or an Authorized Corq Yoga dealer, should follow the directions below:
Email us at email@example.com with the following information:
First and Last Name
Daytime Phone Number
Proof of purchase (invoice or receipt)
A brief description and photos of the issue
Not including any of the requested information may slow down the processing time. We will evaluate the request and respond with further instructions.
Items returned for defect evaluation will be processed in the order they are received. Evaluations can take 1 to 3 weeks.
If it is determined that your product does not meet the criteria within our warranty policy or if it is over a year old, we will return it to you with notice of why it was not accepted.